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Mandarin Palace Casino Review

4.6 / 5

€2250 welcome offer

Mandarin Palace Casino Review

  • Mandarin Palace Casino Review
  • Mandarin Palace Casino Has Selection of progressive jackpot slot machines.
  • More than 50 games available on mobile browsers.
  • Mandarin Palace Casino Has Series of deposit bonuses and loyalty rewards.
  • US players are welcome.
  • Mandarin Palace Casino is an online betting site that was founded in 2009 and is owned and operated by Genesys Technology Group, which also puts out the sites Grand Eagle, Treasure Mile, Wizbet, and Lucky Creek.
  • Mandarin Palace features a functional customer support team as well as a decent list of promotions which is mostly comprised of deposit bonuses. To get a better idea of what kind of an online casino we are dealing with, let’s now take a closer look at the nuts and bolts that make up this fine online gambling site.


  • 128-Bit SSL encryption protects your personal data.
  • Unique games
  • 24/7 support available in a variety of communication methods
  • High security standards
  • Third-party audit readable to all visitors


  • Not as many video slots as larger casino platforms

Mandarin Palace Casino Review info

Name Mandarin Palace Casino Review
Website URL
Mandarin Palace Casino Mandarin Palace Casino is an online casino that is growing in popularity. With the options for American players becoming slimmer, The Mandarin Palace still offers their games for real money play to US online gamblers. The casino, licensed in Curacao, is powered by Saucify (BetOnSoft) and is part of the reputable Genesys group.
Mandarin Palace Casino Review We have conducted review of Mandarin Palace Casino based on reputation rating according to complaints along with casino features like payment methods, promotions or available games. Mandarin Palace Casino belongs to above average online casinos with some room for improvement. Read our review to find more information about player's complaints, withdrawal process or any available Mandarin Palace Casino bonus codes.
Mandarin Palace Casino Bonus The Mandarin Palace Welcome bonus currently consists of a bonus of 100% up to €500. The minimum deposit that will trigger the bonus is €20. This bonus has a wagering requirement of 40xbonus for the deposit bonus.
Mandarin Palace Casino Customer Support The Mandarin Palace ensures that everyone is having a satisfactory experience with their top-of-the-line support. While other online casinos use automated support bots to answer inquiries, players can rest assured that they can talk to a human being 24/7. The Mandarin Palace's live chat is always ready. It can be accessed from within the casino client or on the main website.
Mandarin Palace Casino Payment And Banking MasterCard, Neteller, Visa, Skrill, Bank Wire Transfer, EcoPayz, iDEAL, GiroPay, Paysafe Card

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Mandarin Palace Casino BONUSES 

Get a no deposit bonus of $24 at Mandarin Palace Casino.

Use code: 24FBONUS

UK Excluded.

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Create a new account and claim a no deposit bonus of $24

  • To receive this bonus, players need to create a new account
  • There is no qualifying deposit for this bonus
  • Enter the following bonus code in the cashier to claim this bonus 24FBONUS.
  • Playthrough requirements: 40x bonus
  • Country Restriction: UK Not Accepted


240% up to $2400 Sign Up Bonus

  • All new players are eligible to receive the bonus after signing up
  • This bonus applies to a player’s first deposit
  • A minimum amount of $20 must be deposited.
  • Wagering requirements: 40x bonus
  • Claim with this code: 240MBONUS
  • Country Restriction: UK Not Accepted

100% up to $2250 Sign Up Bonus

  • All new players are eligible to receive the bonus after signing up
  • This bonus is spread over a player’s first 4 deposits:
  • 100% up to $500 on the first deposit. Use bonus coupon code REDLANTERN
  • 75% up to $625 on the second deposit. Use bonus coupon code CHINESECOIN
  • 100% up to $500 on the third deposit. Use bonus coupon code DANCINGDRAGON
  • 125% up to $625 on the fourth deposit. Use bonus coupon code GOLDENCRANE
  • A minimum amount of $20 must be deposited.
  • Wagering requirements: 40x bonus
  • Single Bet Limit: CA$ / AU$ / €8 per round and CA$ / AU$ / €0.50 per line when playing with an active bonus.
  • Country Restriction: UK Not Accepted

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Mandarin Palace Casino runs a number of promotions to help players boost their bankrolls. A lot of the promotions are time-based or seasonal and disappear after some time, but some of them are regular features of the online casino.

The following are some of the ways players can win cash prizes at Mandarin Palace Casino:

    • Win $5000 – Every week, the online casino gives players the opportunity to play a game called “Money or the Box.” The boxes contain cash prizes of up to $5000, exotic getaways, free spins, tickets to sporting events or shows, vouchers, bonus money, or gift hampers.

Every week, the online casino generates a list of players based on their casino gaming activity. It will display this list on the Money or the Box page. The online casino will then hold a draw to determine the lucky player who will get the opportunity to play Money or the Box. On Tuesday, the online casino’s Money or the Box host will call the lucky person to choose either the money or the box.

  • Daily Free Spins – Players can claim 50 free spins during the Happy Hour, which comes daily between 6:00 a.m. EDT and 9:00 a.m. EDT. If players play seven such happy hours, the online casino will enter them into a weekly lucky draw, in which they can win up to 100 vouchers, bonus money, gift baskets, or free spins.
  • Daily Bonuses – Players can claim a bonus offer every day at Mandarin Palace Casino:
    • 100% up to $200 on Monday (bonus code GENMON)
    • 80% up to $400 on Tuesday (bonus code GENTUE)
    • 90% up to $900 on Wednesday (bonus code GENWED)
    • 80% up to $400 on Thursday (bonus code GENTHU)
    • 70% up to $700 on Friday (bonus code GENFRI)
    • 75% up to $800 on Saturdays (bonus code GENSAT)
    • 70% up to $750 on Sundays (bonus code GENSUN)
  • Time Bound Promotions – Currently, it is giving away a bunch of free spins and running a special promotion in honor of the Chinese New Year.

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Considering its color scheme, dragon logo, title, and theme, it is quite clear that Genesis Technologies N.V. developed Mandarin Palace for Chinese players. Many of the games, developed by Saucify, Betsoft, and Rival, have Chinese themes. If you visit the promotions page, you will come across promotions designed for Chinese players. In addition, the casino website is well-designed and easy to navigate and has a color scheme of red, black, and blue that is pleasing to the eyes.

Mandarin Palace went live in 2009 and has built up a string player base during the last decade. Its portfolio includes 160+ online casino games, many of which are mobile friendly. In addition, the online casino has a payout percentage of 97% and offers match bonuses, tournaments, promotions, and many more. No wonder the online casino has been voted Best Bonus and Best Mobile Casino by Gambling City.

Mandarin Palace supports responsible gambling. Certified by the Internet Content Rating Association (ICRA), the online casino takes steps to prevent underage gambling and to support problem gamblers. The online casino also encourages players to check the rules and regulations of their country of residence before signing up and to avoid signing up if they reside in a country that legally permits online gambling. The online casino has partnered with non-profit organizations such as NCP Gambling, GambleAware, IGCouncil, Gambling Therapy, and Gamblers Anonymous.

The highlights of this online casino are its great Chinese theme, selection of multi-vendor online casino games, 24/7 customer support, impressive website design, great promotions, and generous new player bonuses. You can rest assured of a 100% safe and secure gambling experience at Mandarin Palace Casino.

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Mandarin Palace Casino operates on a browser-based software platform that is compatible with a variety of devices, operating systems, and browsers. Since the software platform is based on HTML5 technology, the games can adapt and adjust to any screen size, operating system, or browser without any change to the gaming quality. In addition, players don’t have to download any third-party app or software program to access the games.

To get started, players only have to click on the Register Account button in the main menu on the top right of the casino website. This opens an online registration form, in which players have to fill in the required personal details, check the box against the declaration that they accept the terms and conditions, and then click on the green Create Account button.

Once registered, they only have to log in to their accounts and click on any game icon of their choice to load it on their browser. All the games at Mandarin Palace Casino are available for fun as well as real money.

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Mandarin Palace Casino offers a wide range of online casino games in partnership with the following game providers:

  • Betsoft Gaming – The credit of developing 3D slots goes to Betsoft. Featuring splendid graphics and realistic animations, Betsoft’s 3D slots have taken online casino gaming to a new level. Playing a 3D slot developed by Betsoft is like watching a movie.
  • Saucify – Established in 2006 as BetOnSoft Gaming, Saucify has a smaller portfolio of games as it is one of the younger providers in the industry. Saucify games feature high-quality table & card games and online slots. The provider’s focus is on delivering a safe and secure gaming experience. Today, Saucify enjoys excellent reputation.
  • Rival Gaming – Rival Gaming’s portfolio includes a selection of interactive slots, which can be played only at online casinos powered by Rival Gaming. These are feature rich slots incorporating stories that unfold as players spin the reels and unlock levels. The provider, which was launched in 2006, also offers a number of table & card games and video poker games.

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The online casino displays its game portfolio on its homepage in categories such as video slots, table games, video poker, and other games. Players can use the search bar in the game category menu to find any title of their choice in a matter of seconds. Clicking on the All Games link opens the complete game portfolio.

Here is a brief overview of the game portfolio with examples of the best games in the portfolio:

  • Video Slots – The online casino offers a wide range of video slots such as 7th Heaven, Alkemor’s Tower, Band Outta Hell, A Christmas Carol, Big Bang Buckaroo, Captain Shockwave, and Cleopatra’s Coins.
  • Table Games – The library includes 12 titles of table games such as Atlantic City Blackjack, Single Deck Blackjack, Vegas Strip Blackjack, and Punto Banco.
  • Classic Slots – Players who prefer the traditional slot gaming experience can choose from 17 classic slots such as Cash Flow, Minted Sevens, Pina Nevada, Dream Wheel, and Runaway Train.
  • Video Poker – Choose from 10-play and 50-play variants of video poker games such as Deuces Wild Poker, Double Double Bonus Poker, Deuces and Joker, Bonus Poker, and Jacks or Better, to mention just a few.

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Mandarin Palace Casino is compatible with a wide range of iOS and Android smartphones and tablets. Getting started is as simple as visiting the online casino on the browser of your mobile device. Since the mobile gaming software platform is based on HTML5 technology, players don’t have to download any native mobile gaming app or third-party software to access the games on their browser.

This is because HTML5 games are capable of adjusting and adapting their graphics, animations, and audio effects according to screen size, browser, and operating system. This makes HTML5 games compatible with any device in the industry.

To get started at Mandarin Palace Mobile Casino, players have to visit the online casino on their mobile device. Then they have to either log in with their existing details or open a new account on the move. They can use their existing balance or load their gaming accounts on their mobile device. Finally, they have to visit the game lobby and tap on a desired game icon to load the games on their browser.

Provided players have fast and reliable Internet connectivity, the games will load quickly and smoothly on their browser so that they can enjoy the ultimate casino gaming experience on the move.

Some of the most popular mobile games in the portfolio are 7 Chakras, Alkemor’s Tower, Age of Spartans, Wishing Cup, The Golden Owl of Athena, Sweet Success, and Rise of Spartans.

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The online casino calls its banking section “the realm of the dragon” to assure players that their money is safe and secure while they enjoy the games. It has implemented the latest technology to protect players’ financial details and money. Players can either use credit cards or a wide range of alternative payment options available at Mandarin Palace.

The following is a list of deposit options at the online casino:

  • MasterCard
  • EcoCard
  • Skrill
  • Bitcoin
  • Neteller

Players can rest assured of fast payouts as the online casino processes payout requests every day. But it credits payouts only on Thursday and Monday. When players withdraw their winnings for the first time, they have to undergo a telephonic verification procedure. They will also need to send in ID proof for further verification.

The online casino processes transactions in USD, EUR. GBP, CAD, DKK, NOK, and SEK. Players can view their transaction history whenever they please at the online casino website. The online casino also implements an effective privacy policy, according to which, it cannot sell, transfer, rent, or trade their personal information to anybody else. It uses player details only to provide a better online gambling service.


Mandarin Palace Casino gives top priority to service. Its well-trained customer support team is available 24 hours per day and seven days per week through email, phone, and live chat. The online casino’s aim is to make sure that its registered players enjoy a rewarding and smooth online gambling experience.

Players can use the following methods to contact customer support:

  • Toll-free Telephonic Service – Call the online casino on the international number 888-595-5835.
  • Email – Send an email to (general queries), (deposits and withdrawals), (loyalty scheme), (complaints), and (rejected financial transactions)
  • Live Support – Click on the live chat link in the main menu at the top of the casino homepage to instantly connect with a customer support agent.

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