SkyCity Casino has rapidly become one of New Zealand’s leading online casino operators. The online version of SkyCity was established as recently as August 2019. It is powered by the Gaming Innovation Group (GiG) which ensures an intuitive and highly responsive online casino experience for all New Zealanders.
SkyCity Casino is run by the SkyCity Malta trading arm, which is located in Malta. This has enabled the site to secure a highly reputable iGaming license from the Malta Gaming Authority (MGA), one of the world’s most trusted iGaming jurisdictions today. If you want to know more about SkyCity Casino’s online endeavours, read on as we delve deeper into their gaming experiences:
Choice of games
Although SkyCity Casino is only open to NZ-based users at present, it hasn’t taken any half measures in terms of the choice of casino games available. In fact, its casino game library is up there with the leading iGaming operators in Europe, thanks largely to partnerships with pioneering iGaming software studios such as Microgaming, NetEnt, Yggdrasil and Pragmatic Play. The award-winning pokie titles at SkyCity Casino include Dead or Alive, Jurassic Park, Soldier of Rome, Mega Moolah and Mega Fortune.
Alongside their focus on video slots and video table games such as blackjack, roulette and baccarat, SkyCity Casino is also an exponent of live casino technology, such as optical character recognition software, to ensure the action flows in real-time. Powered by Evolution Gaming and Ezugi, SkyCity’s live dealer tables include all the games you could imagine on a land-based casino floor, including blackjack, roulette, casino hold’em, sic bo and Caribbean stud.
Customer support
In today’s always-on, 24/7 connected world, consumers demand the ability to seek assistance at any time of the day or night. SkyCity Casino’s customer support takes that into account by providing a 24/7 live chat service, as well as highly responsive email support. Live chat and email support are available in English only, which shouldn’t be an issue while it is exclusively available to New Zealanders, but may need to be expanded in the future.
Loyalty programs
As you might expect from a site that is relatively new on the block, SkyCity Casino does not yet have a VIP loyalty program up and running. However, there are sign-up bonuses available that new customers can take advantage of, which should mean reload offers will be forthcoming for regular players in the months to come.
Mobile gaming
At the time of writing, SkyCity Casino does not have a standalone native app for mobile players. That doesn’t mean its mobile casino experience is limited. Thanks to its responsive website, powered by the GiG platform, all casino games available at SkyCity can be played via mobile web browsers too. The SkyCity mobile casino site also allows players to contact customer support and make deposits or withdrawal requests at the touch of a smartphone or tablet.
Overall, SkyCity Casino is a forward-thinking and innovative operator that’s working hard to provide a state-of-the-art online casino experience for New Zealand-based users. A native mobile app could be the tipping point for the SkyCity brand, as could licenses to operate beyond the NZ borders.
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